2010 Conference Rotterdam, The Netherlands

New Steering Concepts in Public Management: Working towards Social Integration

hosted and organized by Dr. Steven Van de Walle & Dr. Sandra Groeneveld

ERASMUS University Rotterdam

Rotterdam, the Netherlands

June 28 - 30, 2010

Thematic Overview

Following structural and managerial reforms in recent decades, many public services have been stripped from their social and political dimensions, and have been reduced to mere service delivery bodies. Yet, public services are about more than delivering fragmented services. Policy makers expect a lot from public services in creating social justice, neighbourhood renewal, revitalising communities, strengthening citizenship etc. In other words, in creating and supporting community, and in creating social integration.
Public administration and public services are essential in creating a connection between the individual and the wider political and social community. Citizens and politicians want efficient public services, but they are not satisfied with public services that merely pay unemployment benefits, deliver mail, catch burglars, build playgrounds or clean streets. Public services may also be expected to stimulate innovation and entrepreneurship, to reintegrate the unemployed in the labour market and in communities, to prepare children for their future lives as citizens, to improve the health and subjective well-being of citizens and communities, and so on. In doing so, the state allocates values, and creates legitimacy. In other words: it takes on a normative function in society.
In such an approach public service accountability becomes a complex matter. Public managers are not only held accountable in terms of efficiency and cost-effectiveness, but also have to be responsive to different norms, values and preferences of different stakeholders in the political and social community.
The theme of 2010 conference of the International Public Management Network will be “New Steering Concepts in Public Management: Working towards Social Integration”. During the conference, we want to explore how public administrations can use outcome-based steering mechanisms to achieve social integration and healthy societies and counter fragmentation.

Conference Schedule

Sunday, 27 June

Time

Activity

Speaker

Location/Room

20.30

15.30 - 16.00

Informal get-together

Coffee break

Café Floor,

Schouwburgplein

Tuesday, 29 June
Time	Activity	Speaker	Location/Room
09.00 - 10.30	Keynote	H. Brinton Milward (University of Arizona), Collaborative Governance: Privatizing Social Integration Discussant: Joop Koppenjan	Lounge
10.30 - 11.00	Coffee break
11.00 - 12.30	Plenary paper session	Timo Meynhardt, Jorg Metelmann, Steffen Bartholomes - (De)composing Public Value: New Evidence for basic structures Discussant: Steve Kelman	Lounge
12.30 - 13.30	Lunch	Faculty Club
13.30 - 15.00 15.00 - 15.30	Break-out paper sessions Coffee break	B1 Tamyko Ysa, Ferran Curto and Marc Esteve - Networks Never Walk Alone: Hierarchical Management of Network Portfolios Discussant: Kuno Schedler B2 Josie Kelly, Catherine Needham, Sarah Wixey - The Obesity Epidemic: new steering instruments for a new public policy problematic? Discussant: Alex Murdock	Prinsenland Capelle
15.30 - 17.00	Break-out paper sessions	B1 Erik-Hans Klijn, Bram Steijn, Jurian Edelenbos - Steering for broad social outcomes in governance networks; The effects of participation and network management Discussant: Tamyko Ysa B2 Alex Murdock - The direct engagement of citizen users through assessment, choice and evaluation of welfare services: The implications of the personalisation agenda for steering and outcomes Discussant: Alexander Kotchegura	Prinsenland Capelle
17.00 - 18.00 IPMN Board meeting 19.00 - 22.00 Dinner Hotel New York Bus leaves 18.30

Wednesday, 30 June
Time	Activity	Speaker	Location/Room
09.00 - 10.15	Plenary paper session	Tony Bovaird - Outcome-based service commissioning and delivery - does it make a difference? Discussant: Bob Behn	Lounge
10.15 - 10.45		Paul Pestman, Ministry of the Interior and Kingdom Relations - New steering instruments in the Dutch public sector - some reflections on the conference	Lounge
10.45 - 11.15	Coffee break
11.15 - 12.30 12.30 - 13.30	Closing session - towards a research agenda Lunch	Groeneveld & Van de Walle Conclusions - IPMN chair Lounge Closing words - local organisers
13.30 - 17.00	Field visit to Dutch local integrated governance approaches, hosted by the City of Rotterdam

Conference Papers

Author	Affiliation	Paper Title
Alex Murdock	London South Bank University, Centre of Government and Charity Management	The direct engagement of citizen users through assessment, choice and evaluation of welfare services: The implications of the personalisation agenda for steering and outcomes
Clay Wescott	Asia-Pacific Governance Institute	Social integration through rural transport development in Bangladesh: reforming the Local Government Engineering Department, 1985-2009
Robert D. Behn	John F. Kennedy School of Government, Harvard University	Steering With Comparative Data: How the Bar Chart and “The List” Can Help to Steer Social Integration
Holis Nurkholis, Muslim Har Sani Mohamad	Brawijaya University Indonesia; International Islamic University Malaysia	Antecedents to Performance Measurement under Results-Based Management: The Case of Local Governments in East Java, Indonesia
Jiannan Wu, Yuqian Yang, Liang Ma	School of Public Policy and Administration, Xi’an Jiaotong University	Linking Public Service Outcomes and Social Integration An Investigation into a Chinese Minority Community Confronting Housing Relocation
Tony Bovaird	University of Birmingham, Institute of Local Government Studies (INLOGOV), School of Government and Society; and Third Sector Research Centre	Outcome-based service commissioning and delivery – does it make a difference?
Tamyko Ysa, Ferran Curtó, Marc Esteve	ESADE-University Ramon Llull, Institute of Public Governance	Networks Never Walk Alone: Hierarchical Management of Network Portfolios
Timo Meynhardt, Jorg Metelmann, Steffen Bartholomes	University of St.Gallen, Institute of Management; Center for Leadership and Values in Society	(De)composing Public Value New Evidence for basic structures
Josie Kelly, Catherine Needham, Sarah Wixey	Aston Business School, Aston University, Department of Politics, Queen Mary, University of London; JMP Consulting	The Obesity Epidemic: new steering instruments for a new public policy problematic?
Erik-Hans Klijn, Bram Steijn, Jurian Edelenbosn	Erasmus University Rotterdam, Dept of Public Administrationn	Steering for broad social outcomes in governance networks; The effects of participation and network management